Aravind Ganapathiraju
VP of Applied Sciences, Talkdesk
With nearly 25 years in speech technology and artificial intelligence, Aravind Ganapathiraju is helping redefine the future of voice-driven customer experiences. As VP of Applied Sciences at Talkdesk, he leads strategic innovation in AI for customer engagement, with a focus on trust, safety, quality benchmarks, and multi-modal agentic systems.
Aravind’s journey in conversational AI began long before voice assistants like Alexa entered our homes. From building real-time speech analytics at Genesys to shaping enterprise-grade conversational AI at Uniphore, Aravind has been a consistent force behind AI systems that are intelligent, ethical, and impactful.
Now at Talkdesk, he is pioneering approaches in SLMs (small language models) and applied research that power intelligent, context-aware virtual agents, while also ensuring systems meet the highest standards of security and human alignment.
